Kenya pilot

Legal center

Plain-language policies for the Tixer pilot. These pages explain how the service works while we prepare for formal company registration.

Last updated: May 13, 2026

Privacy policyHow Tixer handles organizer, attendee, ticket, payment reference, support, and technical data.Terms of servicePilot operating terms for organizers, attendees, and gate staff.Refunds and cancellationsHow refund expectations, cancelled events, duplicate charges, and support escalation work during the pilot.

Pilot status

Tixer is currently a pilot product launching in Kenya. The company is not legally registered yet. Until a formal entity is created, the Tixer pilot is operated under the Tixer name, and support, privacy, and legal requests should be sent to sup@tixer.live.